I will not be attending future trips. The hotel was horrendous. Dirty, filthy, outdated. I left a Google review as well BEWARE PLEASE READ TILL THE END. If I could give ZERO STARS I would! I booked a for 3 nights the “penthouse spa suite”. Soon as I entered the hotel it was HOT! I should have realized in that moment they had a/c issues. Got up to my room, DINGY, DATED, Disgusting. I was informed in writing that due to the CDC (center for disease control) the “jacuzzi” jets had not been run since COVID which was 5 years ago to bacteria issues so they could only “fill up” the jacuzzi with hot water & add bath salts . This was not room specific, this went for ALL rooms with jacuzzis. I went to look at the jacuzzi and it was cracked , discolored, dingy . It was so horrid I wouldn’t even bathe a homeless dog in that tub!! The 2nd floor balcony had no views although in the booking it said “city view” the balcony rooms face a residential run down building with nothing but windows of ppl that can see into your room. The actual room a/c didn’t work and I saw this on previous reviews but thought surely they would’ve had this fixed since the reviews were from months ago, I immediately went downstairs to check out & get a refund but they said NO because I booked through a 3rd party. I DID NOT CHECK OUT, instead I left & stayed with a friend at another location. The next morning the hotel contacted me and said they had took it upon themselves to “check me out” because I didn’t come back to the hotel for the night & when they sent housekeeping to go in my room , housekeeping said they didn’t see any of my things in the room! I have NEVER had an experience like this!!! They still charged me for the 3 nights. This establishment is FRAUDULENT!!!!